How are the member relocation appointment times determined?
Appointment times are based on your tenure as a Season Ticket Member as a primary account holder. Season Ticket Members with the most tenure (in consecutive seasons) will receive the earliest appointment times.
What if I miss my relocation appointment?
Once your selection window opens, you can log in at any point during the relocation process and choose from the available seating options. Obviously, the sooner you log in, the more inventory you will have to choose from, but your selection window will remain open until the entire relocation process is complete. If you miss the entire relocation process, you can contact your service representative to inquire about available seating options, even after the online window is closed.
Can I move to a different price level?
Yes, your existing season ticket payment plan will simply adjust after you relocate, based on the cost of your new seats.
Can I relocate my seats more than once?
Yes. Although the available inventory will likely not increase, there is no limit to the number of times you can relocate your seats during your appointment time window either online or through your service representative.
I have multiple sets of season tickets but only want to move one set. Can I choose which seats to relocate?
Yes. Under the “your current seats” sidebar, simply check the boxes next to the seats you would like to relocate.
How do I relocate to ADA rows?
There are accessible seats (wheelchair convertible) dispersed throughout all price levels of Allianz Field. To find out more about available ADA seating options, please contact your service representative during your assigned appointment time.
I'm having an issue selecting the seats I want. What gives?
It may be that the seats you are trying to select would leave a single empty seat next to you, which we do not allow. For example, if there are 3 seats together, 2 of the 3 seats cannot be purchased, leaving the 3rd seat as a single. Note that seats in carts may cause a single seat resulting in the need to relocate your purchase over the phone following your selection.