Careers

Soccer is the global game and the fastest growing sport in the country. Minnesota United is at the center of growth of the game in the Twin Cities and Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, Minnesota United is dedicated to growing professional soccer in the state of Minnesota. Minnesota United plays in Major League Soccer (MLS). Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.
 
Below are our open positions. Please apply via TeamWork Online unless otherwise specified below - include your resume, cover letter, and references.

Full Time Positions

 Account Executive

This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket and group sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events
  • Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contactsCommunicate effectively and professionally with all internal and external contacts
  • Communicate effectively and professionally with all internal and external contacts
  • Support a positive sales culture within the sales team, as well as the entire front office
  • Other duties as assigned by the Group Sales Manager

Requirements:

  • One year of ticket sales experience in professional or collegiate sports is preferred
  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills (English and Spanish) preferred
 Ticket Operations Manager

The Ticket Operations Manager position manages and supervises the ticket operation of Minnesota United FC and ensures that the team is operating within the scope of generally accepted ticket operations standards and practices. It manages all ticket distribution and trains, supervises and manages the Box Office staff. It will also manage the clubs transition from one ticketing system to another.  Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Manage and maintain all seating manifests for all stadiums team plays in
  • Develop accurate and insightful reports on ticket sales and services as requested
  • Generate and maintain a customer friendly buying process for promotions as requested by staff
  • Hire, manage and train a friendly and efficient box office staff
  • Act as lead in software training and integration, including training for staff and season ticket holders. This includes receiving on-going training and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the Box Office and ticketing
  • Be an integral role in preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans
  • Ensure the team is adhering to all PCI Compliance standards
  • Act as the box office manager on all home matches and assist in problem solving for all match day related issues
  • Create and maintain record keeping and filing structure
  • Be the access management system expert and act as lead in training for match day ticket takers
  • Manage all consignment and ticket broker accounts
  • Communicate openly with Director of Ticket Sales on all aspects of ticket operations
  • Manage and control group and season ticket inventory
  • Order supplies for Ticket Operations (ticket stock, season tickets, forms, envelopes, etc.)
  • Work with team administrator concerning player and staff tickets

Requirements:

  • Excellent computer skills: expert in Microsoft Excel and PowerPoint
  • Undergraduate degree in Sport Management, Marketing, Business Intelligence or related field
  • Minimum of 4 years of ticketing experience preferred
  • Understanding of Spectra and Seat Geek systems preferred
  • Excellent customer service skills
  • Experience with CRM software
  • Ability to work weekends and holidays
 Youth Programs Manager

The Youth Programs Manager (YPM) is a full-time position that will work closely with the Academy Director, Academy General Manger and the Youth Programs Technical Coordinator to develop revenue generating programs for the Academy.  Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Generate revenue growth through MNUFC Camps, Club Membership and Events
  • Responsible for the strategic planning, administration and implementation of revenue generating programs
  • Develop a marketing and business plan for camps, club membership and events
  • Collaborate interdepartmentally with Marketing, Ticket Sales, Community Relations, Human Resources, Corporate Partnerships and Finance
  • Responsible for the successful achievement of business goals as established for revenue generating programs
  • Provide oversight on initiatives that require the delivery or goods and/or services to partners and sponsors. Ensures that all deliverables are achieved in a timely manner.
  • Involved with the planning and implementation of all programming for the Academy, included but not limited to affiliates and partners, sponsors, operations, staffing, budgeting, grassroots development, promotions, fundraising or event management.

Experience:

  • Bachelor’s degree from accredited college or university required; master’s preferred
  • Minimum of 1-3 year’s management experience in sports environment
  • Previous MLS and/or US Soccer Development Academy experience is preferred

Requirements:

  • Ability and willingness to work an event driven schedule, which includes weekends, evenings and some holidays.
  • Ability to work independently and in a collaborative teamwork environment where strong organization, interpersonal, analytical and planning skills are required.
  • Must have own transportation and valid driver’s license.
  • Proficient using PC and Microsoft products including Word, Excel, Outlook and Power Point.
  • Must successfully pass an individual background check.
 Youth Programs Technical Coordinator

The Youth Programs Technical Coordinator (YPTC) is a full-time role that will work closely with the Academy Director, Academy General Manager and the Youth Programs Manager to develop, grow and deliver camps, clinics and club programs for youth club affiliates. In addition, the YPTC will recruit, manage and supervise an adjunct staff of coaches hired on a per diem basis for camps and clinics. The YPTC also serves as a member of the MNUFC Development Academy staff as an assistant coach.  Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Work with Youth Programs Manager to promote and sell camps or clinics.
  • Develop necessary curriculums and educational materials for camps and clinics.
  • Recruit, manage and supervise an adjunct staff of coaches needed for all community, top talent, residential camps and clinics.
  • Schedule, assign and coordinate all adjunct staff for camps and clinics.
  • Assist Academy Director to fulfill all technical commitments of youth club affiliates.
  • Represent MNUFC at events, games, tournaments, meetings or functions that offer an opportunity to promote or sell camps, clinics or club affiliate memberships.
  • Work with Academy General Manager and Youth Programs Manager to develop and implement a strategic plan to expand and increase the business goals established for camps, clinics and club affiliate membership.
  • Communicate with youth soccer club Director’s of Coaching and/or their designated representative to promote and coordinate camps, clinics and affiliate club activities.

Experience:

  • Bachelor’s degree from accredited college or university; master’s preferred.
  • Minimum of 5 year’s of experience coaching at youth or higher levels.
  • Past playing experience at intercollegiate or professional levels.
  • Past experience as a director or coordinator within a youth, amateur or professional club.
  • Previous MLS and/or US Soccer Development Academy experienced preferred.
  • Holds valid US Soccer Federation National “B” coaching license.

Requirements:

  • Ability and willingness to work an event driven schedule, which includes weekends, evenings and some holidays.
  • Ability to work independently and in a collaborative teamwork environment where strong organization, interpersonal, analytical and planning skills are required.
  • Must have own transportation and valid driver’s license.
  • Proficient using PC and Microsoft products including Word, Excel, Outlook and Power Point.
  • Must successfully pass an individual background check.

Part Time Positions

 Box Office Associate

The Box Office Associate is a part-time position, where the primary focus is assisting and servicing guests with the purchasing of match tickets. This position will be responsible for handling all ticketing related transactions in the box office at Minnesota United FC home games located at TCF Bank Stadium. We are looking for outgoing, reliable, and professional individuals to fulfil our box office needs. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Process ticket sales in box office at home matches
  • Interact with guests with outstanding customer service and enthusiasm, able to handle and resolve any ticketing related issues
  • Demonstrate and communicate knowledge of pricing, promotions, and stadium policies
  • Distribute will call tickets
  • Handle cash and credit card transactions, able to process basic math

Requirements:

  • High school diploma required
  • Excellent customer service skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Excellent verbal and written skills
  • Ability to work flexible hours, including evenings and weekends
  • Customer service experience preferred
  • Prior box office experience preferred
 Brand Ambassador

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Execute a consistent brand experience by knowing and embodying the MNUFC brand - Tell our story in a consistent and energetic fashion
  • Generate excitement through in-person conversations with fans at events and activations
  • Set up activation footprints the MNUFC way
  • Tear down with effectiveness and organization in mind
  • Write post-event recaps within 24 hours following an activation
  • Act as an energetic, highly engaging extension of the MNUFC brand at events and activations
  • Participate in fan engagement at home games
  • Assist with general needs including inventory, organization, and data entry

Requirements:

  • 18 years of age or older
  • Access to reliable transportation (not all locations are accessible via public transit)
  • Flexible schedule – most events will be in the evenings during the week and on the weekends
  • Outstanding communication skills including in-person and email
  • An outgoing and energetic personality with ability to maintain a conversation with strangers
  • Focused on attention to detail, taking initiative, and creating a positive working environment
  • Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong
 Game Day Staff

Members of our Game Day Staff will work at all Minnesota United FC home matches during the 2017 season. This part-time position focuses on the preparation and execution of home matches, and creating a positive fan experience. Game Day Staff will benefit from an in-depth look behind the scenes of a professional sporting event, and will have the opportunity to work with professionals from a wide range of departments and levels. There are exciting opportunities for those who work hard and prove themselves to take on additional responsibilities and duties. You will report to and serve as a liaison for the Game Day Manager and Operations Coordinator. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Aid in the execution and organization of game set up, experience, and tear down
  • Monitor and manage various stadium amenities and areas during each game
  • Oversee and assist gate entry and ticket taking process
  • Operate guest services booth to handle guest inquiries, requests, and complaints
  • Serve as liaison for various departments
  • Be assertive and friendly to any and all fans in attendance
  • Other duties as assigned

Requirements:

  • Able to work at all of Minnesota United FC’s home games
  • Ability to stand and be active long periods of time
  • Ability to lift at least 20lbs
  • Ability to interact with customers in a personable and outgoing manner
  • Effective verbal and written communication skills
  • Ability to work well in a fast paced, team oriented environment
  • Able to take initiative and create a positive environment
  • All applicants must be 18 years of age or older
 Sports Science Internship

The Sport Science Internship is a part-time, unpaid, hands-on learning experience for students, recent graduates and others looking to gain an understanding of sports science in an MLS setting. Your primary focus will be assisting the Head of Fitness. Duties and tasks will center on player strength and conditioning, daily data compilation, nutrition and supplementation for First Team and Academy. Duties and daily tasks include but are not limited to the responsibilities listed below. Applications for this position should be submitted through TeamWork Online.

Learning Objectives:

  • Receive guidance on preparation of GPS system other player bio-collection mechanisms
  • Learn how to use data to pull useful reports for technical staff
  • Explore nuances of daily supplements/nutrition of professional athletes
  • Learn about differences between pre-training supplements and recovery drinks
  • Help monitor inventory for all supplements and beverages
  • Gain experience preparing weight room for a professional soccer teams workout routine
  • Understand importance of organization and cleanliness of space
  • Assist with training sessions on day of game

Requirements:

  • Actively pursuing Bachelor’s degree in related field required
  • Excellent verbal and written skills
  • Ability to handle multiple tasks at once, and deal with tasks that are time sensitive
  • Strong organizational skills
  • Proficient with Microsoft Office applications
  • Reliable transportation required
  • Able to work flexible hours, including nights, holidays, and weekends
 Ticket Operations Intern

Minnesota Untied FC is looking for a fall Ticket Operations and Analytics Intern. This position is an unpaid, part-time, for credit role. The primary focus is assisting the Ticket Operations Manager with growing and cleaning the sales database, creating/editing reports, and assisting in the box office on game days. This is a hands on learning experience where you will get an inside look at the ticket operation of a MLS club.This role is highly analytical and technology-based, but requires business development sense and an entrepreneurial spirit as well. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Create and maintain patron records in CRM system
  • Assist with managing the sales database
  • Enter data captured from events, contests, and games into the system
  • Develop new leads and enter them into the system
  • Organize, set up, troubleshoot and tear down the box office area and equipment to be ready for game day needs
  • On game days, assist in the box office, answer questions for patrons, and run the ticketing system
  • Create and analyze complex sales reports for use by upper management

Requirements:

  • Technological aptitude; the ability to troubleshoot complex systems and solve reporting problems
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Excellent verbal and written skills
  • Very strong Microsoft Excel skills
  • Ability to work flexible hours, including evenings and weekends
  • Must be able to earn credit through your institution
 Ticket Sales Intern

The Ticket Sales Intern position is a part-time, unpaid, for credit position. The primary focus is assisting the ticket sales and service managers and staff, while recieving an inside look at the operation of a professional Major League Soccer sales office. A career with Minnesota United will allow you to merge a passion for sales and soccer, professional growth, and a unique career in professional sports. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Create and maintain patron records in CRM system
  • Assist with managing the sales database
  • Support a positive sales culture within the sales team, as well as the entire front office
  • Communicate effectively and professionally with all internal and external contacts
  • Enter data captured from events, contests, and games into the system
  • Develop new leads and enter them into the system
  • Other duties as assigned by Senior Director of Ticket Sales

Requirements:

  • Technological aptitude; the ability to troubleshoot complex systems and solve reporting problems
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Excellent verbal and written skills
  • Strong Microsoft Excel skills
  • Ability to work flexible hours, including evenings and weekends
 Video Analyst Internship

The Video Analyst internship is a part-time, unpaid, hands-on learning experience for students, recent graduates and others looking to gain an understanding of Video Analysis in an MLS setting. Duties and tasks will focus on the video capture and coding training sessions for analysis of Technical Staff for presentation to Players. Duties and daily tasks include but are not limited to the responsibilities listed below. Applications for this position should be submitted through TeamWork Online.

Opportunities & Tasks:

  • Gain experience recording First Team training sessions and scrimmages
  • Explore how to code video from training sessions (both team and individual)
  • Support Technical Staff on preparation of video presentation for team
  • Learn how to deploy individual development plans of players by providing video clips that support coaching points

Requirements:

  • Actively pursuing Bachelor’s degree in related field required
  • Experience utilizing performance analysis and video editing software
  • Excellent verbal and written skills
  • Ability to handle multiple tasks at once, and deal with tasks that are time sensitive
  • Strong organizational skills
  • Proficient with Microsoft Office applications
  • Reliable transportation required
  • Able to work flexible hours, including nights, holidays, and weekends