Careers

Professional soccer has been a part of Minnesota for over four decades and Minnesota United is at the forefront of growing the game at all levels. From the first team to the front office to the Development Academy to our work throughout the Twin Cities, the club’s goal remains the same: to promote soccer, the world's game, and through it inspire and unite our community. We are resilient, inclusive, and dedicate. We value excellence, winning, teamwork, and respect.
 
Below are our open positions. Please apply via TeamWork Online unless otherwise specified below - include your resume, cover letter and references.
 
TEAMWORK ONLINE

Full Time Positions

 Director of Ticket Operations

The Director of Ticket Operations position manages and supervises the ticket operation of Minnesota United FC and ensures that the team is operating within the scope of generally accepted ticket operations standards and practices. It manages all ticket distribution and trains, supervises and manages the Ticket Office staff.  Applications for this position should be submitted through TeamWork Online.

Essential Duties:

  • Be an integral role in preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans
  • Manage relationships with third-party vendors (MMC, SkiData, etc.)
  • Develop accurate and insightful reports on ticket sales and services as requested
  • Generate and maintain a customer friendly buying process for promotions as requested by staff
  • Hire, manage and train a friendly and efficient Ticket Office staff
  • Act as lead in software training and integration, including training for staff and season ticket holders. This includes receiving on-going training and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the Ticket Office and ticketing
  • Ensure the team is adhering to all PCI Compliance standards
  • Act as the Ticket Office Manager on all home games and assist in problem solving for all game day related issues
  • Work as the main facilitator for reconciliations with our Senior Director of Finance
  • Manage all consignment and ticket broker accounts
  • Communicate openly with Vice President of Ticket Sales on all aspects of ticket operations
  • Manage and control group and season ticket inventory
  • Order supplies for Ticket Operations (ticket stock, season tickets, forms, envelopes, etc.)
  • Work with team administrator concerning player and staff tickets
  • Create and manage box office protocol
  • Other duties as assigned by the Vice President of Ticket Sales

Experience:

  • Bachelor’s degree in related field or a combination of related education and work experience
  • Minimum of 5-7 years of ticketing experience required
  • Minimum of 2 years of managing staff
  • Proficient in SeatGeek ticketing system
  • Excellent customer service skills
  • Experience with CRM software
  • Bachelor’s degree in related field or a combination of related education and work experience
  • Strong written and verbal interpersonal skills
  • Team player with a positive attitude, professionalism, resourcefulness, integrity, motivation, and a strong work ethic
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Excellent computer skills: expert in Microsoft Excel and PowerPoint

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Part Time Positions

 Brand Ambassador

The Brand Ambassador role is a part-time position that will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. This role will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Execute a consistent brand experience by knowing and embodying the MNUFC brand
  • Tell our story in a consistent and energetic fashion
  • Generate excitement through in-person conversations with fans at events and activations
  • Setting up activation footprints the MNUFC way
  • Tear down with effectiveness and organization in mind
  • Write post event recaps within 24 hours following an activation
  • Act as an energetic, highly engaging extension of the MNUFC brand at events and activations
  • Participate in fan engagement at home games
  • Assist with general needs including inventory, organization, and data entry

Requirements:

  • 18 years of age or older
  • Access to reliable transportation (not all locations are accessible via public transit)
  • Flexible schedule – most events will be in the evenings during the week and on the weekends
  • Available to work up to 20-25 hours per week
  • Ability to work most if not all home matches
  • Ability to work the duration of the season (February - end of season)
  • Ability to work independently and with a team
  • Ability to lift up to 20 pounds
  • Outstanding communication skills, including in-person and email
  • An outgoing and energetic personality with ability to maintain a conversation with strangers
  • Focused on attention to detail, taking initiative, and creating a positive working environment

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Allianz Field Jobs

 Changeover Crew

The Changeover Crew is responsible for all changeover and conversion of Allianz Field. This role will assist with event preparation, set up and tear down for home games and events at the stadium, as well as events taking place in our stadium/premium spaces. This is a part-time role located in Saint Paul, MN at Allianz Field. Applications for this position should be submitted through ADP Workforce Now.

Responsibilities:

  • Perform general labor in relation to event changeover
  • Set up / tear down duties
  • Maneuvering chairs, tables, furniture, stages, etc.
  • Work as a team to complete necessary set up in accordance to event layout
  • Assist with maintenance, upkeep, and organization of equipment
  • Other duties as assigned

Qualifications:

  • High school diploma (or equivalent)
  • Able to work flexible hours including evenings, weekends, and potential holidays
  • Ability to perform general labor including lifting (up to 40 lbs.), bending, and standing for long periods of time
  • Must be self-motivated and have excellent organizational skills
  • Positive attitude and ability to work as a team is a must

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 Guest Experience Staff

Members of our Guest Experience Staff are Rare Birds. They are not afraid to be themselves. They are authentic, diverse and glass half-full. Our Guest Experience Staff is obsessed about the details, committed to problem solving and building better relationships with our fans. Lastly, they are as excited about Minnesota United as they are serving the guests who are excited about Minnesota United. Our Guest Experience Staff will act as Ticket Takers, Ushers and more throughout Allianz Field.

Members of our Guest Experience Staff will need to bring their enthusiasm to all of the Minnesota United FC home matches and full stadium events during the 2019 season. This part-time position focuses on creating a brilliant fan experience. Guest Experience Staff will benefit from an in-depth look behind the scenes of a professional sporting event, and will have the opportunity to work with professionals from a wide range of departments and levels. There are leadership opportunities for those who work hard and are passionate about winning as a team. The Guest Experience Staff will report to the Guest Experience Manager.  Applications for this position should be submitted through ADP Workforce Now.

Responsibilities:

  • Create a brilliant experience for all fans and supporters
  • Monitor and manage various stadium amenities and areas during each match
  • Oversee and assist gate entry and ticket taking process
  • Operate guest services booth to assist with guest inquiries, requests, and complaints
  • Serve as liaison for various departments
  • Perform other duties as assigned

Requirements:

  • Ability to stand and be active long periods of time, and lift at least 20 lbs
  • Ability to interact with customers in a personable and outgoing manner
  • Able to take initiative and create a positive environment
  • Able to work flexible hours including evenings, weekends, and potential holidays
  • All applicants must be 18 years of age or older

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Learn more about opportunities working with the MNUFC food and beverage partner, Delaware North, at Allianz Field by visiting their job page.