Careers

Professional soccer has been a part of Minnesota for over four decades and Minnesota United is at the forefront of growing the game at all levels. From the first team to the front office to the Development Academy to our work throughout the Twin Cities, the club’s goal remains the same: to inspire and unite our community through the world’s game. We’ll accomplish this through a culture built on accountability, respect, excellence and honesty and by creating a fan experience and connection to the community second to none.
 
Below are our open positions. Please apply via TeamWork Online unless otherwise specified below - include your resume, cover letter and references.
 
TEAMWORK ONLINE

Full Time Positions

 Ticket Operations Coordinator

The Ticket Operations Coordinator is a full-time position focused on assisting the Ticket Operations Department with season tickets, individual games and various other events. The Ticket Operations Coordinator also assists in supervising part-time Ticket Office staff. This position reports to the Manager of Ticket Operations. Applications for this position should be submitted through TeamWork Online.

Essential Duties:

  • Assist with the administering day-to-day operations of the Ticket Operations Department, including building promotional codes, inventory management and various daily duties
  • Assist with training and supervising Ticket Office staff/MNUFC staff during home games by answering questions and assisting with customer issues
  • Complete daily ticket sales reports and distribute as needed
  • Demonstrate excellent customer service skills, including responding promptly to customer needs and requests for assistance
  • Perform and execute system maintenance on SeatGeek
  • Assist Guest Experience staff with deployment of ticket scanners
  • Assist in training and development of sales staff on SRO/ SeatGeek
  • Other duties may be assigned by the Ticket Operations Manager

Experience:

  • 1 - 2 years of related experience and/or training or equivalent combination of education and experience
  • Ticket Operations background, preferred
  • Strong interpersonal and customer service skills, team orientation and the ability to communicate effectively at all levels
  • Ability to operate computerized ticketing system
  • High level of demonstrated professionalism and integrity
  • Ability to problem solve and solutions minded thinker
  • Exceptional attention to detail and strong analytical skills
  • Ability to work flexible hours including daytime, evening, weekends, and holidays

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Part Time Positions

 Brand Ambassador

The Brand Ambassador role is a part-time position that will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. This role will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Execute a consistent brand experience by knowing and embodying the MNUFC brand
  • Tell our story in a consistent and energetic fashion
  • Generate excitement through in-person conversations with fans at events and activations
  • Setting up activation footprints the MNUFC way
  • Tear down with effectiveness and organization in mind
  • Write post event recaps within 24 hours following an activation
  • Act as an energetic, highly engaging extension of the MNUFC brand at events and activations
  • Participate in fan engagement at home games
  • Assist with general needs including inventory, organization, and data entry

Requirements:

  • 18 years of age or older
  • Access to reliable transportation (not all locations are accessible via public transit)
  • Flexible schedule – most events will be in the evenings during the week and on the weekends
  • Available to work up to 20-25 hours per week
  • Ability to work most if not all home matches (February - end of season)
  • Ability to lift up to 20 pounds
  • Outstanding communication skills, including in-person and email
  • An outgoing and energetic personality with ability to maintain a conversation with strangers
  • Bilingual in English and another language is not required, but preferred

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 Event Lead

The Event Lead is a part-time position. This role will be responsible for providing consistency and continuity throughout all events so that no matter who, what, why, or where the event or activation is, the MNUFC brand and story we are telling remains clear. The Event Lead will then bring that vision to life by making sure that both you and Brand Ambassadors are consistent on messaging and interactions with people through conversation and experiences. As an Event Lead, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Execute a consistent brand experience by knowing and embodying the MNUFC brand
  • Provide reports on equipment updates and brand ambassador interaction
  • Assist with event preparation and logistics
  • Ensure the MNUFC story is being told energetically and consistently
  • Conduct on-site meetings at activations to information share and ensure preparedness
  • On-site point of contact for questions and guidance
  • Generate excitement through in-person conversations with fans at events and activations
  • Lead the set up and tear down at activations in an effective and organized fashion
  • Take photos at activations and events, and write post event recaps within 24 hours
  • Act as an energetic, highly engaging extension of the MNUFC brand at events and activations
  • Participate in fan engagement at home games
  • Assist with general needs including inventory, organization, and data entry

Requirements:

  • 2+ years street team, brand ambassador, activation, or comparable experience
  • Ability to manage an activation and the staff working the activation
  • Access to reliable transportation (not all locations are accessible via public transit)
  • Flexible schedule – most events will be in the evenings during the week and on the weekends
  • 21 years of age or older
  • Available to work up to 30 hours a week
  • Ability to work most if not all home matches
  • Ability to work the duration of the season (February-end of season)
  • Outstanding communication skills including in-person and email
  • An outgoing and energetic personality with ability to maintain a conversation with strangers
  • Focused on attention to detail, taking initiative, and creating a positive working environment

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 Premium Hospitality Lead

MNUFC Premium Hospitality Leads are responsible for providing guests with exceptional service and meaningful moments in all premium areas at Allianz Field. This position will have ownership over their assigned areas and be responsible for maintaining the success of those areas while overseeing fellow staff and building relationships with premium guests. Premium Hospitality Leads will be held to a higher standard by committing to work 95% of the event schedule. This is a part-time position located at Allianz Field in St. Paul, MN. Applications for this position should be submitted through TeamWork Online.

Responsibilities:

  • Create an exceptional experience for guests in the premium areas at all Allianz Field events
  • Take ownership over area assigned by understanding and learning the operational details and collaborating with other teams and vendors in your area to maintain excellence
  • Responsible for arriving earlier and staying later to oversee the successful set up and tear down of each area
  • Responsible for creating a positive and welcoming culture amongst all staff and guests and leading by example
  • Lead fellow staff to perform at their best by supporting needs
  • Build meaningful connections with guests and find ways to enhance their game day experience
  • Provide relevant and objective feedback that will help improve the experience for all guests
  • Be a resource for any guest questions and/or complaints that may arise
  • Be a proactive ambassador for MNUFC by having a strong knowledge of MNUFC and Allianz Field
  • Assist with executing unique MNUFC programming in premium areas

Requirements:

  • Strong interpersonal & relationship building skills
  • At least 1 Year Experience working in Premium Seating preferred
  • Ability to maintain a professional demeanor throughout all interactions
  • Ability to work 95% of all MNUFC games and All-Stadium Events which may include evenings, weekends, and potential holidays
  • Ability to stand for long periods of time and life up to 20 lbs
  • All applicants must be 18 years of age or older

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Allianz Field Jobs

 Guest Experience Staff

Members of our Guest Experience Staff are Loonatics. They are not afraid to be themselves. They are authentic, diverse and glass half-full. Our Guest Experience Staff is obsessed about the details, committed to problem solving and building better relationships with our fans. Lastly, they are as excited about Minnesota United as they are serving the guests who are excited about Minnesota United. Our Guest Experience Staff will act as Ticket Takers, Ushers and more throughout Allianz Field.

Members of our Guest Experience Staff will need to bring their enthusiasm to all of the Minnesota United FC home matches and full stadium events during the 2020 season. This part-time position focuses on creating a brilliant fan experience. Guest Experience Staff will benefit from an in-depth look behind the scenes of a professional sporting event, and will have the opportunity to work with professionals from a wide range of departments and levels. There are leadership opportunities for those who work hard and are passionate about winning as a team. The Guest Experience Staff will report to the Guest Experience Manager. Applications for this position should be submitted through ADP Workforce Now.

Responsibilities:

  • Create a brilliant experience for all fans and supporters
  • Monitor and manage various stadium amenities and areas during each match
  • Oversee and assist gate entry and ticket taking process
  • Operate guest services booth to assist with guest inquiries, requests, and complaints
  • Serve as liaison for various departments
  • Perform other duties as assigned

Requirements:

  • Ability to stand and be active long periods of time, and lift at least 20 lbs
  • Ability to interact with customers in a personable and outgoing manner
  • Able to take initiative and create a positive environment
  • Able to work flexible hours including evenings, weekends, and potential holidays
  • Able to work a majority of MNUFC home games/Allianz Field events (March - November)
  • All applicants must be 18 years of age or older

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Learn more about opportunities working with the MNUFC food and beverage partner, Delaware North, at Allianz Field by visiting their job page.