WE ARE UNITED

The 2020 season has been anything but normal. We can't thank you — our season ticket members — enough for hanging in there with us as we've planned our first steps back to playing again over the past four months. Even as we ready ourselves for the upcoming MLS Is Back Tournament in Orlando, plans for the remainder of the 2020 season continue to evolve. While exactly what that will look like remains unknown, it’s also now the time to look ahead to season ticket renewals for what we hope will be a more normal 2021.

Before we get to your 2021 membership, we wanted to let you know that should it be possible to play any games from the 2020 season at Allianz Field with fans, season ticket members will get first access to tickets.

Your 2021 membership invoice is now available in the Payment tab of your SeatGeek Account Manager. You have 30 days to make changes or opt out before the deadline on Friday, July 31 at 12:00 p.m. (noon) CT.

Here are your options:

  1. Continue your membership next season, roll over your 2020 balance paid and select your bonus benefit.
    Your 2020 membership balance paid will be applied toward your 2021 season ticket membership invoice, across 12 monthly payments, beginning on August 1.

    Because of your commitment to us, we’re committing to keep our per-game season ticket prices flat from 2020 into the 2021 season and donating a ticket to frontline workers on your behalf.  You can also select one additional bonus benefit within your 2021 invoice in the Payment tab of your SeatGeek account Manager by Friday, July 31 at 12:00 p.m. (noon) CT.
     
  2. Continue your membership next season, but make alternative payment arrangements.
    If you would like to make alternative payment arrangements for your renewal, apply your credit differently, or seek a refund, contact your season ticket services representative to discuss by Friday, July 31 at 12 p.m. (noon) CT.
     
  3. Continue your membership next season, but take no action.
    As a reminder, your membership is on auto-renewal. If you take no action by the renewal deadline, we’ll count you in and apply your 2020 membership credit towards your 2021 invoice and spread it equally across the 12 monthly payments, and charge the card we have on file beginning on August 1.
     
  4. Cancel your membership.
    You can access the Opt Out offer available in the Offers tab of your SeatGeek Account Manager. A service representative will contact you to finalize your request. The Opt Out offer must be completed by the deadline of Friday, July 31 at 12:00 p.m. (noon) CT.

Questions? Visit our FAQ below.

PRICING

Because of your commitment to us, we’re committing to keeping our per-game season ticket prices flat from 2020 into the 2021 season.

BONUS BENEFITS

In addition to your existing membership benefits, members who renew for the 2021 season with their 2020 credit can select from the following bonus benefits:

  1. $25 per seat food and beverage credit (Restrictions: No cash back, expires 12/31/2021)
  2. $25 per seat merchandise credit (Restrictions: In-store only, one-time use and no cash back, expires 12/31/2021)
  3. $25 per seat donation on your behalf to Twin Cities Habitat for Humanity
  4. $500 credit towards a 2021 premium rental or 2021 group outing of 50+

You can select your bonus benefit within your 2021 Season Ticket Membership invoice. Please select your benefit within your invoice by 12:00 p.m. CT (noon) on Friday, July 31. As a thank you for sticking with us and remaining committed to MNUFC through an unprecedented time, we will extend you the same 2020 pricing for the 2021 season and donate a ticket to front line workers on your behalf.

NEXT STEPS

Adding Seats
We would love to be able to accommodate all additional seat requests for next season, but we won’t know what inventory is available until the renewal period has concluded. For the 2021 season, we will host a Season Ticket Member Seat Add-on Lottery, based on the available inventory.

If you’re interested in adding seats for the 2021 season and would like to opt in to the Season Ticket Member Add-on Lottery, please indicate your specific interest within your 2021 invoice, accessed in the Payment tab of your online account manager. Add-ons will be granted during the relocation period following renewals.

Relocation
Looking to experience gameday from a new location in Allianz Field next season?

Everyone will get the opportunity to check out available 2021 seating locations during the relocation period following renewals in September. Season Ticket Members who have renewed for the 2021 season will receive a relocation appointment time to gain access to the online interactive seating map.

The first step is to renew your current seating location! While we would like to promise you an alternative seating location in 2020, we won’t know what seats will be available until everyone has renewed or opted out of their current seats. If your desired alternate seating location is not available during the relocation period, your membership will continue in 2021 with your current seating location.

Questions? Visit our FAQ below.

SEASON TICKET TERMS & CONDITIONS

FAQ

 RENEWAL FAQ

Can I receive a refund for my 2020 membership credit but also renew for the 2021 season?
Yes, please contact your representative to arrange alternative options.

Who is eligible for the bonus benefits? How do I select one?
Season Ticket Members who renew for the 2021 season with their credit from the 2020 season can select a bonus benefit within their Season Ticket Membership invoice, available in the Payment tab of their online account manager. Bonus benefits must be selected by 12:00 p.m. CT (noon) July 31.

When and how can I use the bonus benefit I select?
All benefits associated with your 2021 membership will be available beginning January of 2021.

What if I do not want to continue my membership with MNUFC?
You have until July 31 at 12 p.m. CT to opt out of the 2021 season. You can opt out by accessing the Opt Out option in the Offers tab of your online SeatGeek account manager. You must complete these opt out procedures prior to the deadline. Once a payment is processed on August 1, no refunds will be granted.

If I opt out of the 2021 season, what will happen to the money I paid towards the 2020 season?
If you do not renew for the 2021 season, you will have the option to leave your money on file for future MNUFC ticket purchases or request a refund. Upon receiving an opt out form, your representative will contact you to discuss these options and finalize your opt out.

What will happen to the 2020 parking pass I purchased?
You can request it be refunded with your season tickets OR the pass will remain on your account until 2021 parking options are finalized. If you'd like to receive a refund for your parking pass, but renew your 2021 season ticket membership contact your season ticket representative.

How many games does my season ticket membership include?
Your season ticket membership includes a total of 18 games.

Am I able to transfer ownership of my tickets?
Yes, please contact your service representative for more information. Please be prepared to provide, in writing, permission from the primary account holder.

Can I purchase a full season parking pass?
There is potential to purchase a full season parking pass. Parking options will be based on availability, once they have been finalized for the 2021 season. Please let your service representative know if you’re interested in a parking pass.

How can I update my mailing address and other contact information?
You can update your contact information through your invoice, online account manager or your service representative.

Can’t find your answer here? Contact your MNUFC service representative, call 763.4SOCCER, or email tickets@mnufc.com.

 RELOCATION FAQ

Can I relocate my seats for the 2021 season?
Every Season Ticket Member will be automatically enrolled in our seat relocation process as a benefit of the membership. You will receive an email with an assigned appointment time once the renewal process is complete for all members. If you do not wish to take advantage of this process, simply ignore the email and your current seat location will remain. You must first renew your current seating location in order to participate in the relocation process.

I love my seats and don’t want to move! Do I have to participate?
No. If you aren’t interested in relocating, feel free to disregard your relocation window! You’ll continue in your current seating location for the 2021 season.

If I participate in relocations, will I be forced to relocate?
No, you are welcome to check out what is available, but are not required to relocate your seats. If you do not find a more desirable seating location using our interactive map, simply exit the browser and your original seating location will remain secure.

How do I relocate my seats to sit with friends and family?
Seats on different accounts may be relocated together during the later relocation appointment of the two accounts. Please contact your service representative or call 763.4SOCCER for assistance. If you and the other accounts in your party have the same appointment time, you can simply select seats at the same time using the interactive seating map.

How are the appointment times determined?
Appointment times are based on your consecutive tenure as a Season Ticket Member and primary account holder. The accounts that have been with the club the longest will receive the first appointment times. (Tenure is based on consecutive seasons.)

What if I miss my appointment window?
If you miss your appointment, you can contact your service representative to inquire about available seating options, even after the online window closes.

Can I move to a different price level?
Yes, your payment plan will adjust to the new price level at the completion of the seat relocation process. Keep in mind that some price levels are sold out and not available. If you relocate to seats at a higher price level, you will pay in full the difference at the time of your relocation. If you relocate your seats to a lower price level, the difference will deduct from your remaining payments.

Can I relocate my seats more than once?
Yes. Although the available inventory will not increase, there is no limitation to how many times you can relocate your seats during your appointment time window either online or through your service representative.  

I have multiple sets of season tickets but only want to move one set. Can I choose which seats to relocate?
Yes. Under the “Your Current Seats” sidebar, simply check the boxes next to the seats you would like to relocate.

How do I relocate to ADA rows?
There are accessible seats (wheelchair convertible) dispersed throughout all price levels of Allianz Field. To find out more about available ADA seating options, please contact your service representative during your assigned appointment time.

Can’t find your answer here? Contact your MNUFC service representative, call 763.4SOCCER, or email tickets@mnufc.com.

SEASON TICKET HOME