MNUFC Tickets FAQ

You have questions about your single match or season tickets, we have answers. Need more, use our live chat feature to reach an account executive.

Itasca Society

 What is the Itasca Society?

The Itasca Society is made up of dedicated season ticket holders who joined in our inaugural Major League Soccer season. Named for the lake and state park at the headwaters of the Mississippi River, the Itasca Society represents the beginning of our club’s journey in MLS and its members earn certain privileges and perks for their support. Itasca Society at the outset will be limited to the first 11,842 people who become season ticket holders — one membership for each lake in Minnesota.

 How do my seats for TCF Bank Stadium affect my seating location at Allianz Field?

All Itasca Society season ticket holders will be guaranteed a season ticket at Allianz Field. Exact seat locations at Allianz Field will be determined based on seating configurations and tenure. Itasca Society members may be able to improve or change seating at Allianz Field depending on tenure and availability. Based on differences in seating configurations between TCF Bank Stadium and Allianz Field, the club cannot guarantee specifics on potential relocation. The club’s recommendation is to choose the type of location you want for the new stadium when selecting your seat location at TCF Bank Stadium.

 Whose name will be recognized in the new stadium?

Each Itasca Society member will have the ability to approve and edit their name at a later date. These will have character limits and must be approved by the club before they’re finalized. Please keep an eye on your email for more information in the future.

 Is an Itasca Society membership a lifetime membership?

The Itasca Society is a lifetime membership, although at least one season ticket must be renewed each year to retain membership.

 What does the DNR have to do with the Itasca Society?

MNUFC announced a partnership with the Minnesota DNR in 2016 that allocates a portion of all season ticket purchases to the DNR’s Loon Monitoring Program. Click here to learn more about the program and what the DNR does for the beloved Minnesota loon.

 What are the benefits of the Itasca Society?

Itasca Society benefits include recognition at Allianz Field; exclusive access to Itasca Society events; seat selection priority at TCF Bank Stadium and Allianz Field; exclusive Itasca Society merchandise; a 2017 Minnesota State Parks Day Pass; and a lifetime membership in the Itasca Society (provided the account renews at least one season ticket every year).

Season Ticket Holder Benefits

 Are there discounts for season ticket holders on merchandise?

Itasca Society Members receive 10% off merchandise in-stadium and online during the 2017 season. A discount card is provided inside each season ticket package with further details.

 Is there season ticket holder-specific parking?

Season ticket holder-specific parking at TCF Bank Stadium is made available to season ticket holders before the general public each season. Season long passes are no longer available after the start of the season. There are, however, multiple options for parking on match days and you can find more information here.

 What if we make the playoffs?

All MNUFC season ticket holders have first right of refusal for playoff matches. Email notification will be sent leading up to the playoffs on how to get your tickets.

 What is the exchange program?

MNUFC offers a flexible ticket exchange program for season ticket holders. This program allows you to move your seats from a match you cannot attend to another match you know you will be at. The exchange program allows each season ticket account to exchange up to two matches free of cost. Each ticket exchange after the initial two costs $5 per ticket. Exchange requests must be made 48 hours in advance of the match. You can fill out this form, call your service representative or call 763.4SOCCER.

 Do you have a ticket donation program?

MNUFC has partnered with Tickets for Kids to facilitate the donation of tickets to children who would otherwise not be able to go to matches. Learn about the organization here.

 Will there be exclusive season ticket holder events?

Season ticket holders will be invited to attend various events throughout the 2017 season. While not all events will be for ALL season ticket holders, the club will do its best to spread out invitations so all members will have the opportunity to attend an event at some point.

 What is the best way for Itasca Society season ticket holders to keep up with club news?

As a member of the Itasca Society you are automatically subscribed to newsletters sent out via email.

 How do I provide feedback?

The best way to provide feedback is to contact your service representative. If you are unable to get in contact with your rep, please feel free to call 763.4SOCCER or email tickets@mnufc.com. MNUFC will also periodically send out surveys via email where you can share feedback about your overall experience with the club.

General Season Ticket Questions

 How much do I save on average with season tickets versus single match rates?

Season ticket holders save up to 30% over the price of single match tickets plus fees.

 Will I receive hard copy tickets?

2017 season tickets were sent via mail. Ticket delivery systems will be reassessed before each season.

 Can I get print-at-home versions of my tickets?

By logging into their online account manager, season ticket holders can access a print-at-home version of their tickets by using the Reprint feature.

 How many matches are included in the season tickets?

2017 season ticket packages included 17 MLS home matches plus an additional match for a future friendly.

 Can I move my season tickets or add seats?

During the season, simply call your account representative or 763.4SOCCER for seating availability. For 2018, MNUFC will offer the ability to purchase additional seats and relocate seats following renewals.

 Can I transfer ownership of my tickets?

In order to transfer ownership of season tickets, the person with current ownership has to write or email their season ticket representative a formal document of ownership change.

 Are there match-specific upgrades available?

Match-specific upgrades are based on availability. Please contact your season ticket services account representative, call 764.4SOCCER or stop by the MNUFC box office before entering the stadium for availability.

 Are there payment plan options available?

Yes. In 2017, MNUFC offers flexible payment plan options.

 Can I add a partner onto my account?

Each season ticket holder account is allowed to list another person on their account for approval of ticket actions.

 Can my partner receive email communications?

For security purposes, only one person can receive email communications from the club for season tickets.

 How do I renew my season tickets?

Renewals for 2018 will begin in July 2017. Further details will be sent to each STH when available.

 What happens if I don’t renew and then later want to come back as a season ticket holder?

Season ticket tenure is based on consecutive years of renewals. If a season ticket holder does not renew, they will be giving up all benefits that align with tenure of season tickets.

 How do I find out who my rep is?

Each season ticket holder has a dedicated season ticket service representative. Their representative is introduced to them upon signing up for season tickets. If you need to find out who your representative is, please call 763.4SOCCER.

Individual and Group Match Tickets

 What if I want to bring a group out?

Please contact your dedicated service representative or call 763.4SOCCER for our latest information about group opportunities. You can also check out our group ticket sales page here.

 How many people do I need to get the group rate?

Our minimum number for the group rate is 10 people.

 What other experiences are offered with group tickets?

We have a variety of opportunities to enhance your group outing. Contact one of our ticket representatives at 763.4SOCCER to see what we can do for your group.

 Do you have general admission seating?

The only general admission section at MNUFC matches is currently the Supporter’s Section.

Premium Ticket Options

 What are the Premium seating amenities?

MNUFC has a variety of premium seating options at TCF Bank Stadium that offer exclusive first-class amenities, a dedicated host, parking pass(es) and an incredible match day experience: 14+ person suites, 4-6 person loge boxes, Pitchside Club, Lower Club.

 Is there specific food that comes with each space?

Food and beverages are included with each premium location but vary from space to space.

 How do I secure premium season tickets?

Call Brittany Christian at 763.231.1984 or visit here for updates on availability.

 How do I rent a loge or suite?

Call Brittany Christian at 763.231.1984 or visit here to set up a meeting for loges and suites.

Online Account Manager

 How do I access my Season Tickets online?

You can manage your tickets online through our Online Account Manager, which can be found here. It offers a variety of options for your tickets, including Order History, Transfers, Reprints, Exchanges and Ticket Donations. How to log in Account Manager.

 How do I change my account information?

You can update most account information through your Online Account Manager or by contacting your MNUFC service representative.

 How do I transfer ticket to another person?

You can transfer tickets to another account through your online account manager using these steps.

 How do I reprint tickets?

Season ticket holders can reprint their tickets through the online account manager using these steps.

 Can I exchange tickets?

MNUFC offers a flexible ticket exchange program. The exchange program allows each season ticket account to exchange up to two matches free of cost. Each ticket exchange after the initial two costs $5 per ticket. For more information and to request a ticket exchange, click here.

 Can I resell my tickets?

Tickets can be sold through our official resale partner Seat Geek. Please visit SeatGeek.com for more information, or contact your MNUFC ticket representative with any questions.

 What if I am not receiving the emails?

You should Whitelist (or approve) emails from the MNUFC.COM domain, specifically tickets@mnufc.com and info@mnufc.com.

Allianz Field

 How do my seats for TCF Bank Stadium affect my seating location for Allianz Field?

Exact seat locations at Allianz Field will be determined based on seating configurations and tenure. Because of differences in seating configurations between TCF Bank Stadium and Allianz Field, the club cannot guarantee specifics on potential relocation. The club’s recommendation is to choose the type of location you want for the new stadium when selecting your seat location at TCF Bank Stadium.