TCF Bank Stadium A-Z Guide

Public Transit

Stadium Village Station on the METRO Green Line is just steps away from TCF Bank Stadium! METRO Blue Line passengers can connect to the METRO Green Line at Downtown East Station (formerly Metrodome Station). Many Metro Transit buses stop near TCF Bank Stadium or connect with the Green Line.

Biking

Bicycle parking spaces are located around the stadium.

TCF Bank Stadium Maps

Will Call

Will Call is located at the main ticket office at TCF Bank Stadium between Big Stone and Carlton counties. Visiting team Will Call can be found under Yellow Medicine County.

Will Call is open 1 1/2 hours prior to kickoff and closes at halftime of each home game.

Acceptable Identification

A government or school issued ID must be shown to pick up tickets at Will Call.

Third-Party Will Call Policy

All Will Call tickets left by a third party must leave a contact name and phone number.

Policies

Note – Violation of stadium rules could result in fines, loss of tickets, and removal from TCF Bank Stadium.

Arrive Early

Suggestion – It is highly recommended that fans arrive early for all home games.

Fan Behavior

Policy – Minnesota United FC is committed to creating a safe, comfortable, and enjoyable sports and entertainment experience by promoting good sportsmanship through its athletes, coaches, and spectators.

Any offensive, obscene, racist, sexist remarks or other threatening actions directed toward coaches, athletes, officials, fans, or team representatives will not be tolerated and can be grounds for immediate removal from the stadium, as well as further disciplinary action. Patrons appearing intoxicated will be denied entry to the event, and those engaging in fighting or throwing of objects will be ejected from the stadium. Patrons who choose not to adhere to these provisions may be subject to ejection without refund, revocation of season tickets, and may be in violation of city ordinances, resulting in possible arrest and prosecution.

Entry / Security

Policy – Gates will open 90 minutes prior to kickoff. Security will screen everyone entering TCF Bank Stadium with a hand-held metal detector. Please click here for the TCF Bank Stadium Bag Policy. Reason – These security measures are in place for the safety of all Minnesota United fans. It is suggested that fans arrive early and bring as few personal items as possible into TCF Bank Stadium – this will expedite the entry process.

Elevators

Policy – Elevators are located at all major gates of TCF Bank Stadium. Elevators are reserved for guests requiring extra assistance. Elevators at gates A, B, C, and D travel to the 100 and 200 levels, while the elevator at gate E will transport guests to the main concourse. Please plan accordingly if you plan to take an elevator to the upper concourse.

Premium Areas

Policy – Access to the premium entrance (located near Benton County) is restricted to individuals with tickets for the DQ Club, Indoor Club, Suites, or Loge Boxes. Individuals holding premium tickets are greatly encouraged to enter TCF Bank Stadium through the premium entrance.
Reason – The premium lobby is only designed to accommodate a limited number of patrons for game-day access.

Prohibited Items

Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates and items abandoned outside the gates will be confiscated.

View Bag Policy

The following is a list of items that are prohibited in TCF Bank Stadium:

  • Aerosol cans
  • Alcohol
  • Animals (except assistive animals)
  • Backpacks, luggage, grocery bags, duffel bags, large bags, large purses or large camera cases. View Bag Policy
  • Balloons
  • Balls (beach balls, soccer balls, baseballs, etc.)
  • Beverages, beverage containers, or liquids (cans, bottles or boxes)
  • Camcorders and tripods
  • Cameras with lenses over six inches long
  • Cans, bottles, thermoses
  • Chairbacks
  • Coolers of any kind, including small soft pack coolers
  • Fireworks
  • Food
  • Illegal drugs
  • Laptops, iPads, tablets or other large electronic devices
  • Laser pointers
  • Markers (permanent) and/or paint
  • Noisemaking devices
  • Objects that can be used as projectiles (sticks, bats, clubs, poles, frisbees, etc.)
  • Sticks or flag poles
  • Selfie sticks
  • Tobacco products
  • Umbrellas
  • Video cameras
  • Weapons

Inspection Required

The following items will be inspected. Please note all items are subject to search by gate personnel.

Banners, flags, and signs (collectively, “Banners”) are permitted and encouraged within the stadium provided they comply with the following requirements:

  • All banners, flags, and signage are subject for inspection before entry to the stadium to ensure there are no safety concerns and compliance with the below requirements.
  • Banners must be event-related and may not be commercial or political in nature; banners may not include advertisements, logos or political endorsements/slogans.
  • Banners may not contain images, words or other information that is (or could be construed as being) derogatory, obscene, profane, indecent, vulgar, offensive, graphic, dangerous, inappropriate, objectionable or in “poor taste”.
  • Banners may not interfere with the view or enjoyment of others and are not allowed to block the view of multiple seats.
  • Banners may not be attached to a pole or any other object that could cause harm to others.
  • Banners may not be constructed of wood, metal or any other material that could cause harm to others.
  • Banners may not be larger than 3 feet by 5 feet, if they are hung, or 3 feet by 3 feet, if they are held in hand, unless otherwise approved by stadium management.
  • Banners (or parts thereof) may not be used as projectiles.
Banners may be hung only with the permission of stadium management. If approved, banners may be hung only with rope, string or plastic ties and may not block any existing signage or vent, or damage any stadium walls, paint, railings, glass, etc

Re-entry to Stadium

Policy – Patrons may not leave and re-enter TCF Bank Stadium.
Reason – To enhance security, patrons are not allowed to leave TCF Bank Stadium and return.

Security Screening at Entrance Gates

Policy – Security will screen everyone entering TCF Bank Stadium with a hand-held metal detector. This type of screening is common at professional sporting events. Our stadium staff has experience moving large crowds quickly through entrances after doing so the last two season for the Vikings, as well as at other high-profile events we have hosted.

Smoking

Policy – TCF Bank Stadium is a non-smoking facility, in addition patrons may not leave and re-enter TCF Bank Stadium.
Reason – Smoking is prohibited in all facilities of the University of Minnesota campus.

ADA Information

If you need assistance during the game, please ask any event staff representative. Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Accessible Seating Areas

Lower Level (all locations are at concourse level unless noted): 103, 107 (top and bottom), 108 (bottom only), 109, 110, 112-117, 121, 123-129, 133-143, 145, 150.

Drop-off Area

The arranged drop-off point for any guests with disabilities is located on the westbound lane of University Ave near the intersection with Oak Street.

Elevators

Public elevators are available at all entrances to TCF Bank Stadium and are accessible to guests with disabilities.

Gates

For convenience of guests with disabilities, all gates are equipped with accessible lines provided to minimize wait times. These lines are clearly marked by signs and are for the use of guests with disabilities and their companions only.

Parking Locations

Guests using accessible parking are encouraged to park in the University Ave Ramp on game day. Golf cart service will be provided to and from the stadium for any guests who require it.

Public Transportation

All Minneapolis/St. Paul public transportation is accessible to people with disabilities. For more information on using the bus or light rail to get to TCF Bank Stadium, please reference the Public Transportation section of the Fan Guide. A public paratransit service is available for people with disabilities. Metro Mobility is the door-to-door public transportation system for people with disabilities in the Minneapolis/St. Paul area and certain adjoining suburbs. For more information call 651-602-1111.

Restrooms

Public restrooms are located along the main concourse of TCF Bank Stadium and are all ADA accessible. ADA-accessible family restrooms can be found behind sections 101, 119, 127 and 144.

Frequently Asked Questions

Tickets

Where should I enter TCF Bank Stadium on game day?

Gates A through E run counter-clockwise around the stadium.

Where is Will Call located?

Public and Premium Will Call are located under Big Stone and Carlton Counties. Parking Will Call is located at the Mariucci Arena Loading Dock (tickets with parking will be here too). Player Guest Will Call is located under Carver County (East side of Ticket Office). Visiting Team Will Call is located under Watonwan County.

Does it matter what gate I enter in?

Fans may enter any gate regardless of their ticket location. Tickets should have gates on them, but in general, fans may enter in the following gates:
Gate A: Sections 101-110
Gate B: Sections 111-119
Gate C: Student Entrance (Sections 119-129)
Gate D: Sections 130-140
Gate E: Sections 141-145

Do children need to purchase tickets?

Yes, fans of all ages will be required to have a ticket for entry into TCF Bank Stadium.

Stadium

What are the alcohol policies on game day?

Alcohol sales in TCF Bank Stadium will start 90 minutes prior to kickoff and end at the 80th minute of play. Patrons will be limited to two alcoholic beverages per person per transaction. Patrons may return to their seats to consume their beverages. No hard liquor will be sold or served at TCF Bank Stadium. Any customer who appears to be 30 years old or younger must show valid photographic identification before each purchase. All patrons should be prepared to show an ID. Proof of age for purchasing or consuming alcoholic beverages may be established only by one of the following:

  1. A valid driver's license or identification card issued by Minnesota, another state, or a province of Canada, and including the photograph and date of birth of the licensed person;
  2. A valid military identification card issued by the United States Department of Defense;
  3. A valid passport issued by the United States (and/or foreign national governmental body)

Where are ATMs located?

ATMs are located inside the McNamara Alumni Center, inside the University Avenue Ramp by the stairwell, and inside the Stadium along the Concourse. View Concourse Map.

Where are elevators located inside TCF Bank Stadium?

Gates A, B, C, D, and E

What is the smoking policy at TCF Bank Stadium?

As of July 1, 2014, University of Minnesota facilities, buildings, and grounds on the Duluth, Crookston, Rochester, and Twin Cities campuses are smoke and tobacco free. More information

When do gates open?

Gate open 1.5 hours prior to kickoff.

Can I bring any food or drink in the stadium with me?

There is no outside food or drink is allowed in the Stadium. Click here for a list of concessions in TCF Bank Stadium.

Where are the Guest Services booths located?

The Guest Services booths are located inside on the Concourse near Gates A, C, and E. We provide many services, including Tag-A-Kid, Lost and Found, and Lost Patrons. Outside the stadium, Fan Information tents are located near gates A, E, and in between B and C.

Where is the lost and found located?

All lost and found items are brought to one of the guest services booths at gates A or E during them game. After the game, all lost and found items are brought to the Minnesota United FC offices. The phone number for Lost and Found is 763.4SOCCER. Lost children/family members: Please go to the nearest fan information tent and work with a staff member to be reunited.

What items are prohibited in TCF Bank Stadium?

Click here for the Carry-In Policy.

Is there a place to breastfeed?

Yes. Nursing locations are available at all first aid booths. First aid booths are located at the top of sections 101, 127, and 144.

Information on this page was gathered from mygophersports.com and subject to change.

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